One-click Waitlist Signup by Users

When a class is full, Pembee's waitlist feature allows user to quickly join the waitlist with a simple click on the “Join Waitlist” button. This streamlined process is designed for mobile devices and smart devices, ensuring users can secure a spot on-the-go. By offering a seamless experience in joining the waitlist, Pembee makes the process convenient for both users and class providers, turning potential missed opportunities into future bookings.

After joining the waitlist, users receive an email confirmation to keep them informed and assured about their place in line. This automated confirmation, complete with details of the selected class or appointment time, eliminates guesswork and enhances guest experiences by keeping participants in the loop.

Queue Management at Your Fingertips

Admins can easily monitor and manage the waitlist within Pembee's intuitive online booking and queue management dashboard. In this view, admins can see each participant's place in the queue, adjust their position if needed, and manage customer accounts directly. The dashboard's design prioritizes customer service and guest relationships by giving administrators visibility and control over the waitlist in real time, allowing them to ensure every available spot is filled. This suite of tools keeps customers happy by offering a more organized booking flow.